Help
Community-driven answers: Frequent questions addressed here, with personal 24/7 support always available via Mail.
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Why does the value of mining yields and earnings statistics often fluctuate?
Mining yields don't really fluctuate. All our hardware only mines Bitcoin. The mining value of your Bitcoins therefore always increases over time. However, there may be fluctuations when converting Bitcoin mining yields into other currencies. This depends on the equivalent value of the respective display currency. Stable fiat currencies such as USD, EUR or GBP fluctuate less in comparison to cryptocurrencies such as ETH, DOGE or TRX. When displaying mining yields in cryptocurrency, you will see large fluctuations on a daily basis. However, the actual Bitcoin amount of your minings is not affected by this and increases steadily.
How do I get free access to real-time mining?
You can obtain free access to real-time mining by creating an account, which is a free and quick process. Upon registration, you will receive FREE 1000 GH/s for a limited time, allowing you to witness Bitcoins being mined in real-time. Please note that payouts are only applicable to Premium customers who have either purchased additional hardware Miner Speed or received Miner Speed from active invited users.
How does Bitcoin mining and this service work?
In principle, it is very simple. Generating new bitcoins requires special hardware and
computing devices that need a lot of power and special setups. Logistics, acquisition
costs, maintenance, and electricity prices make this unattractive for an individual,
especially in most regions of the world. The costs and profits ratio would tend to be
negative. We offer the solution: Our company owns a mass number of devices with its own
infrastructure. We rent the computing power of our devices directly to our customers so
that they can mine their own Bitcoins at any time worldwide via our platform.
Mining
speed can be purchased and increased at any time to mine more Bitcoins in less time. In
addition, we offer a transfer feature so that your mined Bitcoins can be swapped
directly for another cryptocurrency that cannot be mined directly! This even saves
transaction fees and transfer time.
How can I contact the support team directly?
Take a look at our Contact page and contact us directly by e-mail.
Which digital currencies and transfer options are supported?
We are pleased to announce that our service supports all major and popular currencies:
- BTC: Bitcoin
- ETH: Ethereum
- BNB: Binance
- DOGE: Dogecoin
- TRX: Tron
- XRP: Ripple
- XMR: Monero
- LTC: Litecoin
- USDT: TRC20 USDT
- ETH-USDT: ERC20 USDT
- BNB-USDT: BEP20 USDT
- USDC: TRC20 USDC
- ETH-USDC: ERC20 USDC
- BNB-USDC: BEP20 USDC
Is anything changing besides the domain?
No — everything stays the same: your account, miners, balances, and login credentials
are unaffected. The switch to nebu.to is purely a branding and
technical upgrade.
This new domain is shorter, faster to access, and helps us
continue scaling internationally while keeping a strong, secure online presence.
For convenience, all previous links (including Vaulty.co) automatically redirect to
the new domain.
Are there any extra costs or fees to consider?
Creating an account is always free! There may be minimal transaction fees when purchasing
hardware Miner Speed due to the inherent nature of cryptocurrency technology, but these
costs cannot be influenced by us.
However, our platform will never charge you
for creating an account or setting up miners. We only charge a minimum fee for
withdrawals to cover our own transaction and transfer costs. These fees are deducted
directly from your Account Minings.
The benefit of this: you don't have to worry
about high network transaction fees if the network becomes congested, as we
automatically adjust our fees to a low amount to ensure smooth transfers for our users.
Except for delays caused by the crypto networks themselves, there are no delays on our
end, and hardware Miner Speed allocation happens instantly!